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Community Activity
Contract Renewal: SIM Only - Why does EE post a new SIM?
Hi,I renewed my two-year contract. SIM only. Upon check-out, EE claimed they would send me a new SIM. Does anyone have any experience with this? I am overseas so the current SIM in my phone better not stop working, otherwise I am stuffed because of M...
Delivery
Hello I ordered the apple iPad Air M3 13inch.the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.Can ...
Repeated Emails asking to return kit.
I’m getting emails asking to return my kit, 6 weeks now and they are getting nearer to charging me a fee. I have returned it and have proof of postage. Ideas on how to sort this - online preferably.
WiFi 6 or 7 adapter for PC/Laptop/MacBook
I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...
Resolved! Does the EE SmartHub (Black) Firewall work
Hello everyone, I have just moved from BT to EE. Over the weekend BT collected their router which I really wanted to keep as iit had more configurable settings than the EE device, unfortunately the wanted £50 for it. Anyway, the EE router is installe...
My phone number is not linked somewhat
HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...
Contract
Hi , we have contacted EE as they say we signed up to a 36 month contract, they are saying they only keep phone transcripts for 12 months ? so can't prove we have a 36 month contract ? is that correct ? they can send us a copy of the contract but th...
Re: Phone number disconnected
I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.
Scam Guard removed by EE
got message this morning that EE have removed scam guard from my mobile account, I've not requested the removal and with the number of scammers around I want to be able to see if it is a suspected scammer calling meAnyone why EE is removing the servi...
Sim activation
Hello I've purchased a SIM card off of Amazon I was meant to activate it and have unlimited messages calls and data but I've currently got none of them
