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Did EE call me - E Guide 07973100194?

bhavya01
Explorer

I received a call from EE Guide 07973100194. Is this a geniune EE number? Thank you.

 
1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @bhavya01 

Welcome to the EE Community

I can confirm the number you received the call from is genuine from EE. 

If an EE representative has called you directly showing the number 07973 100 194 and you're looking to call back, you'll need to contact Customer Services by calling 150 from your handset, as that number doesn't accept incoming calls. 

We may also call from other numbers- you can check if a call is genuine from us on our How Do We Contact You page. 

Or if the call was from our Direct Partners at Phone numbers EE partners will call from

Hope this helps! 

Ali

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2 REPLIES 2
Ali_A
EE Community Support Team

Hi @bhavya01 

Welcome to the EE Community

I can confirm the number you received the call from is genuine from EE. 

If an EE representative has called you directly showing the number 07973 100 194 and you're looking to call back, you'll need to contact Customer Services by calling 150 from your handset, as that number doesn't accept incoming calls. 

We may also call from other numbers- you can check if a call is genuine from us on our How Do We Contact You page. 

Or if the call was from our Direct Partners at Phone numbers EE partners will call from

Hope this helps! 

Ali

Hi I also had a call from same number but to the best of my knowledge I have nothing to do with EE