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Data roaming

Thepaulster1888
Investigator
Investigator

‎15-03-2026 03:04 PM

Why is it I can’t use data in the uk at the moment I am having to keep connecting to local WiFi?

0 Helpful
6 REPLIES 6
Northerner
EE Community Star
EE Community Star

‎15-03-2026 03:14 PM

Hi @Thepaulster1888 

Are you on EE PAYG or pay monthly contract.

Is data active in your phone settings.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Thepaulster1888
Investigator
Investigator

‎15-03-2026 03:15 PM

Contract but never had issues until Friday 

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Northerner
EE Community Star
EE Community Star

‎15-03-2026 03:17 PM - edited ‎15-03-2026 03:18 PM

Hi @Thepaulster1888 

Try restarting your device. Have you tried connecting manually.

Are you on a foreign carrier.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Thepaulster1888
Investigator
Investigator
In response to Thepaulster1888

‎15-03-2026 03:21 PM

Seems to been an issues when done last iPhone update but I have heard others that are on we that have had issues 

0 Helpful
bristolian
EE Community Star
EE Community Star

‎15-03-2026 03:50 PM

If you're in the UK (as per the subject of this post) you're using EE's UK network, thus not roaming and thus not data roaming. You're just using mobile data.

Does your phone show coverage indicators? Can you make & receive calls OK? When did you last restart your phone or toggle flight mode? Is mobile data enabled on your phone?

Or are you not in the UK and are actually abroad, thus roaming?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎15-03-2026 03:53 PM

 : You ain't roaming when you're in UK as an UK user.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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