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Community Activity
Upgrading made my number change
Hi I recently upgraded my phone. since doing this the new device has changed my mobile number but I wanted to keep my original one I’ve had for years. How do I fix this?
EE TV Box Pro App Issues
Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...
Spotify Connect / Tidal Conenct issue
Just moved over to Home Broadband from 4G broadband and been sent a Smart Hub SH30A. I use a Cambridge Audio CXN V2 streamer as part of my setup.I have noticed that if the streamer is connected to any LAN port on the router and my tablet is connect...
Iphone 16
I want see where my order is
5G Smart Hub HH20C - Is this unlocked?
Hi there,I'm moving from the 5G Smart Hub HH20C mobile router to a fixed line broadband connection at home (still with EE) and they have said I don't need to return the 5G Smart Hub.I was thinking of using this with another SIM, if possible, so am ju...
Cancel landline contract
How do I cancel my landline but keep my tv. & broadband service with EE
Unable to stream ITVX live via my EE box
Dear EE Customer Support, I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...
SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Unable to view bills
Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...
Sim only upgrade
I upgraded my sim only contract to the 80gb but I then decided that I wanted to go to the unlimited option of the sim only contract but I just added it on to my up grade account how do I make sure that I get the sim deal I want?
