Data not working

Laurenwebb012
Visitor

‎17-09-2022 08:02 PM

Hi my data doesn’t seem to be working. Can only send messages and use internet when connected to wifi

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎17-09-2022 08:51 PM

@Laurenwebb012   data isn’t used for text messages.   

 But have you allowed your apps to use cellular data ?  
Is cellular data enabled on your device?Do you have any data allowance left to use ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Andy00
Visitor

‎18-09-2022 04:47 AM

Same problem, checked my usage and it says I have data left?

0 Helpful
Jon_K
Former EE Employee

‎18-09-2022 08:54 AM

Hi @Andy00.

 

Is data enabled on your phone?

 

What phone are you using?

 

Jon

0 Helpful