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Resolved! EE broadband and your own router
Just upgraded my full fibre broadband from BT to EE and I use my own router directly plugged in to the ONT.when I was on BT I had to use the details below on my router settingsUsername - bthomehub@btbroadband.comPassword - BT Does this need to be upd...
Contract Ended 10th May - do I need to end for my new sim only contract??
Awaiting new sim through post for 24 month contract - will this deactivate my current number?? I do not wish to pay 2 separate accounts - thanks in advance.
Switch from talktalk to EE
I was persuaded by an EE rep when upgrading my Apple Watch to get EE broadband via the switch service. I explained it was all in my gf’s dad’s name as we both live with him and he said that wasn’t a problem, so I agreed but explained that we would ne...
Cannot contact EE from abroad, phones cannot make outbound calls or texts
EE have kindly switched off outbound calls and texts on my 2 business account phones. I'm abroad but we have roam further on both subscriptions - which has met our needs for the last 3+ years. The website and app do not work as I am logged in but se...
Apple One activation
I’ve just moved to EE and have been told I have an additional add on of Apple One included in my contract plan. However, I cannot seem to find how to connect it and link it to my phone. All I am finding is the 3 months free. My phone settings say the...
Returning a phone but we keeps saying find my iPhone is still on
Hi, im literally at my wits end. First I called EE to get an upgrade, they said the couldn’t do it over the phone and gave me step by step what to do online. I did this and it created two contracts ( my old and new) and I cannot afford to do two phon...
Netflix add on full works plan
I have the full works plan and have chosen netflix as my added extra and had no adverts for the past 18 months on the basic package. Adverts are now appearing. I have checked the EE website and it appears this has changed and the base package now inc...
No calls in or out from U.S.A.
I am absolutely fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have ...
VM
How can I make my VM on or VM off
Changing phone plan
Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app?
