You cannot retrieve the contents of calls & texts but you can obtain their metadata, like times & recipients for outgoing calls & texts but never incoming.
You need to be paying for Itemised Billing @ £2.50 pm at the time to see all your outgoing calls & texts. It is not retrospective.
You could perhaps submit a Subject Access Request (SAR) by using the online GDPR Form. That should include outgoing calls & texts. It normally takes up to a month but could take up to 3 months.
If it is a legal matter your solicitor, the Police or the Courts might have a quicker method of access to EE for this purpose.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
