17-03-2026 10:34 AM
Hi,
I have a number of websites (too many to list here) which are being content filtered by EE's system. Who do I need to speak to? Again, I have too many domains to list here.
Thanks
17-03-2026 01:08 PM
Hi @stutter
I posted a ChatGPT prompt before you can use to check your sites and explain what exactly is blocking them on EE system.
Try that as there must be something .
Thanks
17-03-2026 02:29 PM
Hi @Northerner which post/thread did you put it on?
18-03-2026 10:48 AM
Hi @stutter
My prompt here: https://community.ee.co.uk/t5/Small-Business/Remove-content-lock-on-MY-WEBSITE/td-p/1595475
Let us know the outcome.
Thanks
18-03-2026 11:13 AM
Thanks for that @Northerner . Is there a telephone number, email or form I can use to send all our client domains to?
18-03-2026 04:26 PM
Hi @stutter,
Welcome to the EE Community
Is this EE mobile or broadband customers who are unable to load the domains? Is it only those who have a content lock/parental controls enabled that cannot load the domains?
As on the thread @Northerner linked above, if your domains are being incorrectly flagged by the EE mobile content lock you can e-mail safeguard@ee.co.uk to have them looked at.
I have also sent you a private message with some additional information you may find helpful.
Alex