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Competition Text number wont send

Kate383838
Visitor

‎01-12-2022 09:10 AM

Hi, everytime I try to send a text to a competition text number is won't send, says error 0. I've sent UNBAR to 150. I have a £10 cap limit but I never even reach that. Any ideas please? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎01-12-2022 09:23 AM

Hi @Kate383838 

Have you removed the content lock? 

Try logging into your MyEE app then - Click on the person icon in corner - Settings and Permissions - Parental Controls. Then restart your device.

It should now work.

Thanks,



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.