Change number

jCegan32
Visitor

I would like to change my number please thank you 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @jCegan32 ,

Welcome to the community,

This is not customer service, you will have to ring customer service and they will be able to supply you with a new number, but depending on the reason for changing number, there could be a fee for doing so. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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16 REPLIES 16
Schockwave
EE Community Star
EE Community Star

Hello @jCegan32 ,

Welcome to the community,

This is not customer service, you will have to ring customer service and they will be able to supply you with a new number, but depending on the reason for changing number, there could be a fee for doing so. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Annabel87
Visitor

I need to change my number I’m going through domestic violence and need to make sure my husband dosnt have my number 

Leanne_T
EE Community Support Team

Hi @Annabel87 

I am very sorry to hear you are going through this. 

Please give us a call on 150 and the team will make sure the number is changed for you. 

Let me know if I can help you with anything else. 

Leanne. 

Mahidul
Explorer

Hi I like to change my number 

Mahidul
Explorer

Can I change my number online 

Hello @Mahidul ,

Welcome to the community,

No, you will have to ring customer service. You may be charged for changing it, depending on the reason for doing so.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

It's my old we number to my new SIM 

XRaySpeX
EE Community Star
EE Community Star

@Leilan16 : EE won't port nos. between its contracts. So you need to 1st port your existing no. to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively move your old contract to PAYG with 30 days notice & then ask EE to transfer the no to your new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Vickyboyd57
Visitor

I want to change my number