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Cant enter competition by text

Clm14
Explorer

Since I've updated my phone & my plan, I'm now unable to enter radio competitions by text. It just brings up an error code. I do not have any bars set & no spend cap.

Anyone got any ideas what I can do please?

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

Try texting UNBAR to 150. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Ive done that thanks. Its come back saying I dont have third party barring on my account. 

bristolian
Legend
Legend

Hi @Clm14 


What's the error code/message that you're getting?

 

Are you able to send messages to other mobile numbers?