Can't send text messages - failed

[Aoifeomahony]

None of my texts will send since joining EE - it keeps saying failed for weeks. 
I have tried everything I can in settings and have restarted my phone and no results 

please help, cant even text my family in Ireland 😞 

[bristolian · Accepted solution]

For sending texts, ensure your phone's SMS message centre is set to +44 7958 879879

[jeanettepm]

It is

[Christopher_G]

Hi @jeanettepm 

What kind of phone are you using? Is the message centre number showing correctly in your message settings? It should be +447958879879 

Chris

[mferr42ezy]

None of my messages are going through to ee

[Ali_A]

Hi @mferr42ezy 

What error message do you see when you send a text? 

Have you checked you have the correct message centre number in the phone settings? 

Ali