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Can't make/receive texts or calls

Ali733
Visitor

I recently stopped being able to send and receive texts, and have just noticed I can't make any calls either.  I can't even phone 150 to speak to anyone.   I haven't changed phones at all, it's all just stopped for some reason.  Any ideas please?

1 REPLY 1
Chris_B
Grand Master
Grand Master

@Ali733  Calling 150 is still a phone call.  

 Are you on contract or PAYG ?  

Does your device show a network connection? 

Can you try enabling WiFi calling ? 

Have you had a look at THIS  and clicked the check service status,   This will show if there is a network issue in your area.    WiFi calling will get around this issue when connected to a WiFi network.