cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't make or receive calls

Mark2575
Investigator
Investigator
 
9 REPLIES 9
Leanne_T
EE Community Support Team

Morning @Mark2575 

Thanks for coming here 🙂

Can you send and receive texts? 

Are you in the UK?

Leanne.

Hi there yes I'm in the UK 

James_B
EE Community Manager
EE Community Manager

Are you using a pay as you go or pay monthly plan @Mark2575?

James

Pay monthly

 

James_B
EE Community Manager
EE Community Manager

Are you able to send texts and use mobile data @Mark2575?

James

Yes I am able to use data and send texts

James_B
EE Community Manager
EE Community Manager

What happens when you try to make a call @Mark2575?

James

Absolutely nothing it seems to trying to connect but then just makes a beeping noise and goes off

James_B
EE Community Manager
EE Community Manager

Are you only having this problem in one location or everywhere @Mark2575?

James