Can't get Voice mail Red dot shows mail but nothing there Sent message Nothing ?

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Deepwell363
Explorer

‎27-10-2024 12:41 PM

 
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Michael_D
EE Community Support Team
In response to Deepwell363

‎27-10-2024 03:37 PM

Hi @Deepwell363 

Did the steps that @XRaySpeX mentioned above help at all?

If not, and there are no messages in the inbox, please give our customer service guides a call, and they can refresh your voicemail to remove the notification.

Michael

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XRaySpeX
EE Community Star
EE Community Star

‎27-10-2024 12:45 PM

@Deepwell363 : Get someone to leave you a VM, listen to it & then delete it. See if that clears it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Deepwell363
Explorer
In response to XRaySpeX

‎27-10-2024 01:34 PM

Sent from my iPhone
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Michael_D
EE Community Support Team
In response to Deepwell363

‎27-10-2024 03:37 PM

Hi @Deepwell363 

Did the steps that @XRaySpeX mentioned above help at all?

If not, and there are no messages in the inbox, please give our customer service guides a call, and they can refresh your voicemail to remove the notification.

Michael