27-03-2022 03:37 PM
Currently in Spain and didn’t activate roaming on 150 before I left. How do I activate this now?
27-03-2022 03:41 PM
Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?
Often just rebooting the phone is the simple remedy. Otherwise if you are on contract try logging into your MyEE account online & go to Menu > Account Settings > Parental and Data Controls > Roaming Abroad and also Call Abroad and Premium Rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. over Skype. It should be free.
PAYG is auto enabled for roaming. You won't see any of those settings & don't need to change anything. If outside EU, do you have enough credit for making calls & texts from abroad?
27-03-2022 03:54 PM
Thanks XRaySpeX. On contract, used at home. All of those settings are active and still nothing.
27-03-2022 04:10 PM
Hi @DC41RNS
Have you tried restarting your phone?
Do any networks show available in your network settings?
Thanks 🙂
Leanne.
27-03-2022 04:23 PM
Hi Leanne, tried flight mode for 30 secs, tried rebooting too, still nothing other than EE.
28-03-2022 08:01 AM
28-03-2022 09:40 AM
Sorted thanks. Settings/Network & Internet/Advanced then network automatic, choose any available.
28-03-2022 09:44 AM