Can send SMS, cannot receive SMS

[mrhavercamp]

I can send SMS messages to other phones but never receive messages.

I am in the UK.

This is a pay as you go sim.

[josie79DC]

This happened after I topped up at EE shop ,

[josie79DC]

Same phone  

[Leanne_T]

Hi @josie79DC

Thanks for coming here. 

Have you tried restarting your phone? 

Can you receive calls? 

Leanne 🙂

[josie79DC]

Sent from my iPad hi I can phone out but not receive calls ,

[Leanne_T]

Have you restarted the phone? @josie79DC

What happens when you make a call? 

Leanne.