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Can call or text ee

Finns1
Visitor

‎11-12-2023 11:33 AM

Hi I've payed my bill online but still can not call or text even to see , who can i contact with without using phone on text

 

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1 REPLY 1
Katie_B
EE Community Support Team

‎11-12-2023 11:42 AM - edited ‎11-12-2023 11:42 AM

Hello @Finns1. 

Welcome to the community. 

It can take up to 24 hours for your services to resume after making a payment. 

Have you tried switching your phone off and on?

If you are unable to call please use our Live Chat service which can be found in the EE app under 'Help'. 

Katie