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Calls to Ukraine from the UK are free

Virgis
Contributor
Contributor
I, too, calls to Ukraine charge me money..why?
36 REPLIES 36

@Tonypaparuda : As it's outside EU packs are not valid there.

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What im trying to say is that I got Pack , I got Credit/Balance , the whole 9 yeards , and calls to Ukraine are impossible to be place fot free ... or not at all . Dosent matter if i'm in UK or Ukraine

olena6
Visitor

Could you please help me with free calls to Ukraine? I pay as I go and couldn't call to Ukraine today morning without having credit. Thank you.

Hi, I have same problem with call to my parents in Ukraine 

Have you solved this problem? 

Hi Olena, have you solve this problem? 

Fatmax94
Explorer

Hi Virgis, have you solve this problem? 

Katie_B
EE Community Support Team

Hello @Fatmax94

Are you seeing a charge on your account for your calls?

Katie

Hi, I've had a contract with EE for a long time. When the war in Ukraine
started, you gave you the opportunity to call Ukraine for free. But then
that opportunity disappeared. Why?
Katie_B
EE Community Support Team

Hi @Fatmax94 

We are continuing to cover the cost of calls to Ukraine. If you see a charge please give us a call on 150.

Katie