Hi.
For over a year now, maybe longer, my voicemail is not working. When people ring me and I can't answer the phone, it just keeps ringing and ringing to the caller, and does not go to voicemail so the caller can leave a message.
Following some online searches, I have tried texting VM OFF to 150, and then re-booting the phone, then texting VM ON to 150. But I get a text back from VM ON saying "Sorry we are having some trouble completing your request, please try again later".
Can you let me know how I can fix this as I need my voicemail working.
Thank you!
Mark.
