Call not going through to my number

[Enikejiola]

Whenever somone calls my number it says my phone is not available while my phone is switched on and active

[Chris_B]

@Enikejiola  Does it show a EE cellular signal on it ? 

[Enikejiola]

Yes it does show EE

[bristolian]

Can you make outgoing calls? Can you receive text messages?

Depending on these questions, an inadvertent call divert may be the issue. Does the problem persist after toggling flight mode?

[Enikejiola]

Yes i can make call and receive text message but I can’t receive calls

[Enikejiola]

Have turned flight mode on and off switched off my mobile device also still the same issue

[Sarks8]

I had similar problem after porting, I called 150 & they sorted it.