Broken phone

Lottielennon
Visitor

I've dropped my phone in the bath. The phone is insured, how do I claim? The phone is completely dead .

1 SOLUTION

Accepted Solutions
Owen_2k4
Contributor
Contributor

Hello!

Sorry to hear about the problem, this link may be of assistance to you https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an... 

Thanks.

Have a great day!

If I have helped please mark my reply as helpful!

Device History: iPhone 3Gs, iPhone 4, iPhone 4s, iPhone 5s, iPhone 6s, Samsung Galaxy S8+, iPhone X, iPhone 12 Pro Max, iPhone 14 Pro (Current)

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2 REPLIES 2
Kirigaya_Kazuto
Star Contributor
Star Contributor

What kind of phone is it? a little drop in the bath shouldn't have killed it!I'd call customer services from another phone

Owen_2k4
Contributor
Contributor

Hello!

Sorry to hear about the problem, this link may be of assistance to you https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an... 

Thanks.

Have a great day!

If I have helped please mark my reply as helpful!

Device History: iPhone 3Gs, iPhone 4, iPhone 4s, iPhone 5s, iPhone 6s, Samsung Galaxy S8+, iPhone X, iPhone 12 Pro Max, iPhone 14 Pro (Current)