Blocking short codes or text messages

[Lucaska]

Hello Dear Forum Members,

Does anyone of you experience blocking short codes or text messages from Nexar? This is the program that supports my car camera. To start it I need to receive a verification code from Nexar. It seems that EE blocks sending this query to Nextar and therefore does not receive a text message with this code from them.

Thank you

[Katie_B]

Hi @Lucaska/ 

Thanks for coming here. 

Can you receive short codes from other companies/devices OK?

Katie

[Lucaska]

Hi Katie,

Yes, I can recive shorts codes from other companies/devices.

Thank you

[Linzi_H · Accepted solution]

Thanks for letting us know @Lucaska 

I think the best thing to do is call our technical support team so they can double check this and work on getting this sorted out for you.

Linzi