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Block a number

Laurenj1
Visitor

I want to change my child’s number due to a person not being allowed contact. Can EE block this number as it’s a safety concern or is it just on the phone itself. 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Laurenj1 ,

Welcome to the community,

You can block the number on your phone, or otherwise get a different number from EE, and as it is a safety concern, it should be done free of charge. EE cannot block the number, but you can on the phone itself. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Laurenj1 ,

Welcome to the community,

You can block the number on your phone, or otherwise get a different number from EE, and as it is a safety concern, it should be done free of charge. EE cannot block the number, but you can on the phone itself. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.