Block / Suspend Line

[sboothman007]

I would like to block my 15yr sons iphone or suspend the line temporarily as punishment for being disruptive and using his phone at school.

I want to turn the phone off so it has no functions for perhaps 48hrs then be able to turn it back on. He will then hopefully understand that I could turn it off for much longer if he wants to continue being disruptive at school. I believe this would help many parents as children today cannot seem to live without their phones 🙂

[Leanne_T]

Hi @sboothman007 

I completely understand. 

If you would like to see what options are available for blocking the phone please give us a call and the team will go through the options available. 

Hope this works for you and you see some changes 🙂

Leanne.

[sboothman007]

Excellent Thank you for the swift reply

[lyndsey0407]

out of interest when you freeze a child’s phone how long does it take for it to activate ? thanks 

[Katie_B]

Hello @lyndsey0407. 

Any changes can take up to 24 hours to take effect. 

Katie

[Sphinx777]

Shouldn’t this be an option in the EE app? 

im also wanting to do this. 

but having to call up and cancel it and then call again to reactivate is more hassle and inconvenience than it needs to be. 

[Aimz1906]

I just logged in to check this myself. Annoying teens !! 

Please EE ... set this as a function in app. 🤞🤞🙌🙌🙏🙏🙏

[Bloke69]

Come on EE we need to be able to do this easily and quickly from the app. 🙏🙏🙏🙏

[Leanne_T · Accepted solution]

Hi @Bloke69 

Thanks for the feedback for the app and blocking a device. 

If you would like to place a block on a mobile device, please contact us and the team will be happy to help. 

Leanne.