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All calls to my Galaxy A52s going to voicemail. Help please !!

Vykkie
Explorer
 
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Vykkie 

Text VM OFF to 150. 

Also make sure you haven't set all calls to voicemail under your call settings.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Is your phone showing signal indicators, and are you able to make outgoing calls OK?

Check you've not inadvertently set a DND (Do not disturb) mode.

I can confirm that I can make outgoing calls.
Where do I look to see if I've accidentally set a DND, please.
Thanks for all the help !
James_B
EE Community Manager
EE Community Manager

Hi @Vykkie,

You should see the do not disturb button in the quick settings panel if you swipe down from the top of your phone.

Hope this helps.

James