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Account restriction

Lunnon1994
Visitor

‎09-01-2026 01:16 AM

Need my service turning on 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-01-2026 03:05 AM

@Lunnon1994 : Why's it off? If EE has suspended it, you should be talking to them, not us. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Rach_H
EE Community Support Team

‎10-01-2026 10:08 AM

Hi @Lunnon1994,

Welcome to the Community!

If you've had your services restricted you will need to speak with our team as @XRaySpeX has advised, and they will be able to look into why this has happened, and the next steps moving forward.

Rach

0 Helpful