18-09-2024 05:17 PM
Hello 😊
I upgraded my phone and plan in August and ever since, I have been hounded with calls from a number that claims to be from EE. The number is 01942 901392 which is located in Wigan.
I did answer it once and they asked me for security questions to which I panicked and said I wasn’t available to talk and it would be best if they could call me back. However I haven’t answered any of their calls.
I receive a call a day, sometimes two. Is this a legit number from EE? I’m not sure why they want to speak to me - everything is fine my end.
many thanks!
Solved! See the answer below or view the solution in context.
19-09-2024 10:39 AM
Morning @arctichelen_
Thanks for coming to the community and making us aware of this caller.
Our Numbers EE partners will call from, Help page has a list of the numbers our partners will call from.
Please report this call to us, using the Report a scam call form, I would also suggest blocking the number in your phone if you are receiving numerous calls.
Our Online Security: Avoid and Prevent Scams Help page has more details on staying safe 🙂
Leanne.
18-09-2024 05:59 PM
@arctichelen_ If your not excepting the call treat it as a scam. Especially when they ask for passwords,
19-09-2024 10:39 AM
Morning @arctichelen_
Thanks for coming to the community and making us aware of this caller.
Our Numbers EE partners will call from, Help page has a list of the numbers our partners will call from.
Please report this call to us, using the Report a scam call form, I would also suggest blocking the number in your phone if you are receiving numerous calls.
Our Online Security: Avoid and Prevent Scams Help page has more details on staying safe 🙂
Leanne.
31-10-2024 10:28 PM
This reply says the number is good and to block in to successive paragraphs. Which is it
31-10-2024 10:34 PM
If you can, try and get scam guard added to your mobile, I don’t know if it’s available for landline.
29-11-2024 01:53 PM
Or TPS your number