wifi calling

MarieLeviston
Explorer

I have 2 iphones each with a separate ee contract (work / personal). We have Starlink but this has not been an issue to date. Wifi calling isn't working, can't call EE as no signal and no online chat service it seems. I have restarted, airplane mode off / on , reset phones..... nothing. not sure what to do now?

21 REPLIES 21
Ali_A
EE Community Support Team

That's great news @JoeC0203 

Thanks for getting back in touch to keep up updated! 

Ali 

Hi sort of what I said 😜

Reboot starlink from app settings and while there reboot router. I also found turning off wfi calling on iPhone in Mobile services doing a hard reset vol up then vol down the hold button on right until phone dies then after few seconds hold buttn on right to restart it and then turn wifi calling back on and you get a pop up message to confirm. 
For me that fixed it permanently.