signal

Xerox89
Explorer

It's unbearable, why don't I have a signal at home? I can't call, I can't receive calls. Are we paying for this?I have no signal at all sometimes, what is the cause, I want it resolved, I lost very important calls from work, who pays me?

2 REPLIES 2
Peter_W
EE Community Support Team

Good afternoon @Xerox89, welcome to the EE Community. 

There are a range of different reasons you could be struggling to keep connected, and I can appreciate it must be really tough if you're awaiting important calls. 

When was it you first started noticing these issues, and have you had a chance to check out our network status checker to see if there's anything going on in the area?

Peter

Chris_B
EE Community Star
EE Community Star

@Xerox89  You do have access to WiFi calling.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.