Community Activity

Is the domain info.ee.co.uk genuine?

I received an email from no-reply@info.ee.co.uk telling me that my direct debit is no longer active. This is nonsense - the DD remains active. I've been with EE for decades. So what gives? If it's genuine, is EE known for making mistakes of this natu...

willmow by Established Contributor
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Prestatyn 4g signal gone again this weekend

Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...

Oggys64 by Established Contributor
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Resolved! Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by Investigator
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  • 6 replies
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my simcard is inactive and closed

Hi all,I purchased my EE SIM card several years ago while outside the UK. I used it primarily to receive SMS, but it was deactivated about a year ago, and I haven’t received any SMS since then.Is there any way to have it reactivated?I now live in Aus...

MhdChp by Explorer
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E-sim not downloading

Hi there! about a week ago my phone lost all signal and was unable to function as a phone- I could connect to wifi but that was about it. My father - whose account this is, contacted EE repeatedly for help and after a few days I was sent a new handse...

Pawlik3 by Visitor
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  • 1 replies
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BT to EE transfer

Hi, I'm changing my broadband from BT to EE, will I have to cancel my BT account or will EE automatically do this? Also, will BT charge an early cancellation fee? Many thanks 

Carrier update 64.1 ?

Hi,I have just sen a carrier update to 64.1.  Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.