no network service since 18.00 on Saturday 10 August

[GB22]

Hi I’ve had no network service since 18.00 on Saturday 10 August and it’s still not working 48 hours later, EE know there’s a problem and said it’s taking longer to fix…. I’m in the Stoke on Trent area but do we get compensation for all this downtime ???

[bristolian]

There is no automatic right to reimbursement from local outages, which happen on all networks from time-to-time.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

You can discuss your individual account by calling 150 anytime.