iPhone 17 Pro Max - Signal Strength

[Baldie1977]

I purchased the iPhone 17 Pro Max on Friday.  The signal has been fine but I went to work today for first time today since owning this phone and I now get barely any signal.  My iPhone 14 Pro was fine in this location I had 2 bars and all apps requiring data worked.  My iPhone 17 Pro Max has 1 bar and I get told I have no internet connection.  Is anyone else having this issue.

I have done all the normal things deleting Nord VPN, resetting network settings etc etc.  Nothing works.

[DanBernardo]

Same here, terrible connection, whenever I go, any supermarket or indoors, connection will drop straight away …that’s FU****NG annoying. I had my iPhone 12 Pro Max for years and never had this issue with EE, now with my 17 ProMax ESIM is a nightmare.

[Peter_W]

Good afternoon @DanBernardo.

If you're continuing to have these issues, I'd recommend checking to make sure your device is fully up to date at the moment. 

It's also if possible worth testing your SIM in a different handset, to see if the same issue occurs, or resolves itself when using that.

Peter

[Hosegood]

Sad to see that EE and Apple haven’t resolved this yet. Looks more am more likely it is a hardware problem (either or not it can be worked around via software). Personally I returned and switched for the Air as I was within the exchange period - not that that helps the folks stuck with the problem with EE and the Pro.

[DanBernardo]

Hi Peter, as my 17 Pro Max is E-Sim I discarded my phisical SIM when I sold my Iphone 12. 

Do you think the E-Sim can be the issue? I wouldn’t mind going back to a physical SIM if it solves my problems.