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iPhone 14 5G Standalone Restriction?

GimmeSum5G
Investigator
Investigator

So I joined EE Full Works a wee while ago with the ambition of using 5G SA where available, however I didn't realise that unlike O2, EE seem to have some hard restrictions on what devices can actually use NR only!

I don't understand why EE have decided to keep Standalone tied up behind restrictions where as on O2 as long as the sim supported it, it would connect.

I've since ordered a replacement sim as I'm currently on an esim and will see if this makes a difference but otherwise not exactly happy.

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi there @GimmeSum5G 

Thanks for coming to the community. 

Our Using 5G Standalone page has information on what you would need to access 5G Standalone. 

If you currently don't have a compatible device or plan and would like to discuss your options, please get in touch with our mobile guides

Leanne.

Schockwave
EE Community Star
EE Community Star

@GimmeSum5G IPhone 14 does not have 5G standalone, it seems from the list of phones that have it, it is only the 15 and 16 series that are compatible with it ,.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
GimmeSum5G
Investigator
Investigator

Hi @Leanne_T  @Schockwave 

I understand your both reading from readily available information on the EE website but it isn't the answer to my question really is it!

Also I must correct that the iPhone 14 Pro does support 5G Standalone and there was even a user who had it working on their iPhone 14 , see link below....

https://community.ee.co.uk/t5/Mobile-Network-discussions/Which-phones-are-supported-on-standalone-5G...

So unless anybody can share information not available on the support section of the website, I would ask that you not bother.