11-01-2023 12:23 PM
My phone is not connecting to the network, I have restarted it several times but still no luck. not sure what else i can do
11-01-2023 02:49 PM
Hi @Danrobs,
Do you have another phone you could test your SIM in? This will help us identify if it is a SIM or phone fault.
James
11-01-2023 02:59 PM
it appears to be the sim as i have just put another ee sim in my phone and it works perfectly
11-01-2023 03:02 PM
i did speak to someone yesterday about sending a replacement sim for a different number on my account. i bet she messed up and cancelled my current sim.
11-01-2023 03:28 PM
Please get in touch with Customer Care so a member of the team can check if you SIM has been deactivated.
They'll be happy to help.
11-01-2023 03:30 PM
i have no way of contacting them as message service is currently not working
11-01-2023 03:51 PM
Are you able to visit an EE store?
They'll be able to check you account and give you a replacement SIM if needed.
13-02-2023 06:24 PM
How do I find out my SIM ME number. I am locked out of my phone having upgraded and now can only access emergency calls.
Please help!
13-02-2023 06:55 PM
Hi @cloudysunset246,
Welcome to the EE Community. 🙂
Is it your SIM PIN you need? The default PIN is 1111.
