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Community Activity
EU Roaming query
Hi there,I’m going on holiday to the Canary Islands in 2 weeks. I have a query around EU Roaming, since changes were made to Roaming last year.I currently have 3 lines with EE :-Ultd Mins, Texts and 40GB internet on my phone (taken April 2021)Ultd M...
5G standalone (SA)
will EE Mobile get 5G standalone (SA) this year
You have used all your data - No!
Today, and previously, I receive a message stating that I have used all my data, yet when I log in to EE, it shows that I have plenty left. This has been happening quite regularly for the past 2 months or more. These two screengrabs were taken this...
Billing
Why can’t I log into my account to view my bills, the number I have it does not recognise
Live chat
Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?
Poor Customer Service
Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...
EE perks account deactivated
My EE perks account has been deactivated, I’m now due for an upgrade but cannot access my codes. I’ve called up and the customer service team suggested I need to speak to my HR team at work as it has something to do with them. I’ve spoken to them and...
Changes to tv home page
The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made? The claim that it is more streamlined is fatuous at best
Introducing Watchlists on EE TV – Available Now on Apple TV 4K!
We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K. What are Watchlists? Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...
