Why is my 5G downstream speed so poor?

wmj
Established Contributor
Established Contributor

Have a Galaxy S23 Ultra and an Our Best Speeds plan.

Best download speed I've seen is 36Mb/s! (usually less)

Admittedly only an NSA service is on offer here but I'm getting double that speed from a distant O2 band 40 LTE+ service!

Seeing loads of band 3 signals at decent strengths in the Network Cell Info app when connected to EE.

I just don't understand it?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @wmj 

Thanks for coming here. 

Does this happen in more than one area? 

How long has this been happening? 

Leanne 🙂