Why is it impossible to get the help system to report a network issue?

Smick-333 · ‎07-07-2023

XRaySpeX · ‎07-07-2023

@Smick-333 : Have you Checked Status of the Network Status Checker there and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Smick-333 · ‎09-07-2023

Hi,

Tried that route but system says my phone does not exist - so how can I move
forward from that ?

Mick

bristolian · ‎09-07-2023

Choose the nearest equivalent phone to yours.