Whenever i try to make a phone call it says not registered to network

Reginald5 · ‎19-07-2024

XRaySpeX · ‎19-07-2024

@Reginald5 : Can you send texts or use data?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Reginald5 · ‎19-07-2024

No I'm unable to send texts or use data.The only way I can communication is via WhatsApp calls which is not enough

XRaySpeX · ‎19-07-2024

Have you Check service status having given your post code there on the Network Status Checker and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎19-07-2024

@Reginald5 wrote:

No I'm unable to ... use data.The only way I can communication is via WhatsApp calls

WhatsApp is an internet-app which uses data for its connection.

Both your phone & EE's network treat all usage of apps for what they are - data usage. Usage is not handled as calls.