Website blocked on ee

[jflet1]

Hello

Just bought a domain for my daughter to use for her new face painting business.

Https://startlightfaces.co.uk

Unfortunately it's blocked over ee network - get page discusiing content unlock.

How can I get the site unblocked?

Regards

Julian Fletcher

[jflet1]

Typo

Https://starlightfaces.co.uk

[bristolian]

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@jflet1 wrote:

get page discusiing content unlock.

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The process for removing content lock differ between PAYG & pay-monthly.

Details are at https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off 

[jflet1]

Hi 

Thanks for the update.

Yes - removing content blocking on my phone would allow me access but I would like the website unblocked - as there is no reason for the site to be blocked - it's just a small business site with nothing questionable on it.

So looking for the website unblock process.

Regards

Julian

[Christopher_G]

Hi @jflet1 

I've messaged the URL to our content lock team to see if this can be reviewed.

Chris

[jflet1]

Much appreciated!

Sent from my iPhone

[jflet1]

Hello,
Any update from the content lock team ?
The website is still being blocked unfortunately.

Thanks

Julian

[James_B]

Hi @jflet1,

Our support teams are still looking into this for you. We'll get back to you as soon as they have an update.

James