Upload speed really low on Max Unlimited plan

[mattyp987]

Hi there,

I'm on the Max Unlimited plan, and when I run a speed test on the phone (Ookla), it says that I am getting say 100 mbps download speed and 30 mbps upload speed, however, at that precise moment, I am actually only getting about 0.8meg upload speed. (because I am uploading a file at that time), so it's taking me about an hour to upload a 2.3gb video file.

At no time since I've been on the plan have I acheived over 4 mbps upload speed.

I know that EE don't ever guarantee upload speeds, but it does whiff a bit that the speed test software reads one thing when the actual real-world speed is way, way slower. (I've tried this on 2 devices, an Iphone 13 Pro Max and a Oneplus Nord, both 5g capable phones and both perform similar upload speeds, attempting uploads in multiple locatioons using different Phone mast signals). This isn't just an EE issue though, I get similar results on Three network as well.

Can anyone shine a light on this issue please. 

[XRaySpeX]

@Opsuk : This year-old thread is about mobile BB.

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@Opsuk wrote:

Unlike ADSL and VDSL (fibre to the cabinet, not the home), full fibre does not share a modem in the cabinet with other users in your street.

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Nor does ADSL or FTTC. The modem always lives in your home for all types of Home BB. What's in the cab (or elsewhere) is a Multiplexer (DSLAM) to channel all the lines in the neighbourhood together back to the ISP's network. There must be something similar for Full Fibre.