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Unusable signal strength

Docomar750
Investigator
Investigator

I have an iPhone 15 pro max when on 2 bar signal both 5g and 4g are useless I can’t do anything on line nothing ever loads had this for a while getting fed up

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

2bars is absolutely not "unusable" by any stretch. The on-screen bars are a very basic guide to signal quality, but what you've described sounds like a data speed issue. And if so, that has nothing to do with signal strength & everything to do with capacity.

Can you make & receive calls OK? Can you send & receive texts OK?

Assuming this is a capacity/speed issue - is it specific to any particular geographical location? Or is it more generalised?

Northerner
EE Community Star
EE Community Star

Hi @Docomar750 

Try restarting your device.

If you're in a poor signal area then it will be the same situation with any carrier.  If this is just at home can you connect to EE WiFi calling service.

Thanks 




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