23-06-2022 12:42 PM - edited 23-06-2022 12:44 PM
Since Thursday 16th we've had a TOTAL blackout including EMERGENCY SERVICE 4FS.
EE are woeful, they clam it took 5 DAYS to START to investigate and will take another 5 DAYS to fix. Affecting 1000's of users.
Unbelievably bad service.
23-06-2022 01:24 PM
Hi @xoaam
Welcome to the community.
I'm sorry to hear that you've had some problems with your service. Is there an issue listed on the network status checker for your area?
Chris
23-06-2022 01:37 PM
yes, and I can see the 100's of reports of outage.
23-06-2022 01:41 PM
8 days and counting outage is OUTRAGIOUS. Started to move all my accounts to O2.
23-06-2022 01:54 PM
I'm sorry to hear that, @xoaam.
If our engineers are aware of an issue in your area, they will be working hard to get your service back to normal as soon as possible.
Thank you for your patience so far.
24-06-2022 06:17 PM
Day 9, some service. Up and down like a yoyo then complete black out again for several hours. Fortunately my O2 data SIM arrived and I have a data service.
24-06-2022 06:34 PM
Sounds like fault fix attempts are continuing.
Unfortunately, outages affect all networks from time-to-time and not all resolutions are as quick as everyone would like.
