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Total Blackout

QAA
Visitor

‎24-12-2022 02:56 AM

Since 10.30pm I have been totally disconnected from EE can't receive important texts or make calls in the E5 area. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-12-2022 03:30 AM

Have you Checked Status of the Network Status Checker there and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team
In response to XRaySpeX

‎24-12-2022 10:16 AM

Hi @QAA

Thanks for coming here. 

Is this still the same today for you? 

If so, have you restarted your device and checked for any outages as @XRaySpeX has advised? 

Leanne.

0 Helpful