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This is my mobile data performance, would you sign up to the top tier for this?

chrcolk
Skilled Contributor
Skilled Contributor

eespeedtest2.png

Area has been getting worse steadily for months, when I report an issue EE reply saying no known issue in the area.  The mast is across the road from me, high signal strength.

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chrcolk
Skilled Contributor
Skilled Contributor

Further update speeds, are now fine during peak, and upload has improved, although the upload is not back to the 4G only days.

Smart 5G and 4G only mode remain bad in the area, and in any EE 5G area, and are fine in 4G only areas, so that specific issue remains, I think there is a DSS compatibility issue somewhere, but now I have figured out the smart 5G problem, and EE's performance maintenance fixed the on peak performance I am reasonably happy again.

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chrcolk
Skilled Contributor
Skilled Contributor

Found this interesting post will quote it, have EE robbed peter to pay paul sort of thing for their 5G roll out, so robbed 4G of most of its frequencies to pay 5G?




Current 5G NR Bands for the EE Network are -

 

n78 - 3500Mhz New 5G Allocated Band Block

n28 - 700Mhz New 5G Allocated Band Block

n1 - 2100Mhz Re Farmed from Existing EE 3/4G Allocation

n3 - 1800Mhz Re Farmed from Existing EE 2/4G Allocation

n7 - 2600Mhz Re Farmed from Existing EE 4G Allocation


@chrcolk wrote:

Found this interesting post will quote it, have EE robbed peter to pay paul sort of thing for their 5G roll out, so robbed 4G of most of its frequencies to pay 5G?


Some context may help here, EE use DSS (Dynamic Spectrum Sharing) in many areas to move capacity between 4G & 5G - in both directions.

Taking B3 1800Mhz as a case in point, EE have 4 blocks including 5Mhz reserved for 2G. 20Mhz is reserved for 4G & the remaining 20Mhz available for use by either RAT.

chrcolk
Skilled Contributor
Skilled Contributor

Thank you, I posted in a few places, and yours is the only reply that explained a bit about whats going on.

So if I understand correctly DSS is still moving things around, but it avoids having to move the entire spectrum, and it is dynamic so can be adjusted based on demand.  So it still is taking 4G spectrum, just not the entire spectrum.

Another interesting thing from the DSS document I read (which may possibly explain my observations) is some LTE devices do not support DSS, those devices will simply be unable to use any spectrum that has DSS enabled as if it wasnt there.

Have I understood that correctly?

Since I didnt put it in my OP which was more of a rant, I will go into a bit more detail.

Previously prior to 5G rollout I consistently got good although not great performance from EE on LTE technology.

In the last 1-2 years this has declined quite sharply, up until the point I have less bandwidth than O2 during peak hours.

However the configuration of the phone does impact the results.

In its default mode which is 5G enabled and Smart 5G also enabled, the performance is mostly poor 24/7, not even clearing 30mbit off peak but it will occasionally be fast off peak.  In 4G only mode, its the same except its always poor, no occasional bursts of speed.

Using Netmonster reveals 4G mode on the phone now only ever uses 800mhz band, this happens to the be the non DSS band.

Netmonster also reveals if Smart 5g is enabled, then 5G mode will not connect to NSA most of the time.  As such stays restricted to 800mhz on 4G.

If I have 5G enabled, and Smart 5G disabled, NSA will connect and more bands will appear.  Outside of peak hours I then get much higher download speeds which can exceed 100mbps like the 4G only days, although upload speeds remain really bad, no more than a couple of mbps.  Peak speeds are really bad regardless of 5G configuration.


@chrcolk wrote:

Thank you, I posted in a few places, and yours is the only reply that explained a bit about whats going on.


I noticed, and very nearly merged at least one other post into this thread. Sensible debate is always welcome. What document is it that you've read? A link would be interesting.

DSS allows spectrum blocks to be used by either 4G/LTE or 5GNR depending on demand , and can be configured on any band. I've seen 700Mhz being used for additional 4G coverage layers alongside existing 800Mhz B20, as well as 2100Mhz capacity layers being used for both 4G & 5G services.

800Mhz is a coverage layer with a limited 5Mhz deployment, if your phone is reliant on that for 4G service then data should be perfectly usable but is never going to set the world alight with record-breaking speeds.

chrcolk
Skilled Contributor
Skilled Contributor

This link mentions that some devices might not support DSS on LTE and in that situation they wont use those bands.

https://www.celona.io/5g-lan/dynamic-spectrum-sharing-how-it-works-why-it-matters

Not that long ago I visited an area which has no 5G deployment on EE, speeds were great, however I wasnt using Netmonster then so I didnt do any diagnosis, just it was performing like my area used to before 5G was deployed.


@chrcolk wrote:

This link mentions that some devices might not support DSS on LTE and in that situation they wont use those bands.


DSS is supported by all 4G & VoLTE devices.

Drpau
Established Contributor
Established Contributor

This was definitely the case for me. They switched 4g 2100mhz to 5g. This was a problem as my router was 4g only.  I had been using that band as my primary carrier so really annoying as got a big speed drop. I ended up having to buy a higher cat rated router to recover the lost speed and then EE started switching bands off over night which meant me having to reset the router connection to my favoured bands each morning to get speed back up.

 

At the time when 2100mhz stopped working on that mast on 4g I did contact technical customer service. They just kept telling me the mast was functioning normally.. well yes it was from their perspective but she never mentioned anything about switching off 4g on 2100mhz and moving it to 5g!

 

 

bristolian
EE Community Star
EE Community Star

@Drpau wrote:

This was definitely the case for me. They switched 4g 2100mhz to 5g. This was a problem as my router was 4g only. 


Something about this doesn't add up. At best, you've been misadvised!

2100Mhz B1 is still being used for 4G services, but local deployment strategies may vary. It's one of several capacity layers, so in any case a device should still use 2600Mhz & 1800Mhz layers where available.

Drpau
Established Contributor
Established Contributor

Ha.. maybe misadvised by myself and my own conclusions...Yes, it still used 1800mhz and 2600mhz but on that particular mast 4g 2100mhz, that particular cell is no longer operating on 4g (( and I still can't see it still with a different Zyxel router). I can't speak for other masts.  With this happening  I  then used 2600 as primary and 1800mhz which gives good speeds.  But then 2600 is switched off each night and the routers don't seem to automatically reconnect (and B20 800mhz isn't worth a carrot so don't bother with that). Have to do this manually via software.

I'm now using 4g 1800, 4g 2600 and 5g n28 on a Zyxel nr5103e but again every night 2600mhz goes off  and has to be reinitialised each morning for improved speed.