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The worst and weakest network

Edrisyosefi1234
Explorer

 

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EE is hands down the worst and weakest network in the entire UK. I’ve used O2 and Lycamobile in many different locations before, but after switching to EE for just a month, I can easily say this is the absolute worst and slowest internet experience of my entire life

2 REPLIES 2
Edrisyosefi1234
Explorer

I am writing to express my extreme disappointment with your service. I have previously used O2 and Lycamobile in various locations without such issues. However, after using EE for a past month, I have found it to be the weakest and worst network in the UK. This is truly the worst internet coverage I have ever encountered in my life.

Hello @Edrisyosefi1234 ,

Welcome to the community,

Well, I have to say, that I have not had problems there I have been, this will depend where you are, you can also check, report and receive updates. Most customers do not have this problem, but it could also be due to the weather, with the extreme heat, maybe, that is why we also have wifi calling, when using fixed broadband.

Which areas are you complaining about and did you try a pay as you go  SIM card to see if you had problems first?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.