Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Terrible mobile internet in central London

JrpLDN
Explorer

‎30-12-2024 04:57 PM

For the last two weeks, 5G has had minimal speeds, if it manages to even connect .

Awful support from EE. That's if you have at least an hour at least to wait and speak to someone.

Anyone else in the city struggling with this??

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎30-12-2024 05:01 PM

Hi @JrpLDN 

Yes, the City is terrible. 

I hope the 5GSA service will improve this year. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎30-12-2024 05:22 PM

Is there any specific location within central London that you're finding problematic?

JrpLDN
Explorer
In response to bristolian

‎02-01-2025 05:56 PM

SE15.

I keep reporting, then getting texts saying it's fixed. It's only getting worse. Pack of lies. No follow through, no fix, nothing. Completely unreliable service for 3 weeks now.

I'll be cancelling my contract with EE tomorrow. I'm done with all this stress, too much.