No Mobile Internet in Twickenham

[Niftie]

Hi,

I woke up on Saturday to no internet in central Twickenham, today still no internet and Mobile Status https://ee.co.uk/help/service-status/mobile still reporting issues.

I was just wondering if this is going to be fixed soon, as I have to take an online exam tomorrow, It would be nice to be able to do it from home, but obviously difficult with no reliable internet.

[bristolian · Accepted solution]

All network faults are resolved as soon as possible, you've done the right thing in checking the online status tool - I'd recommend using the "keep me updated" link on said tool.

If you're doing an exam tomorrow and this requires online internet access, I would recommend you start putting an alternative inplace ASAP. Far better be prepared, than inducing panic & stress tomorrow.

[Niftie]

Thanks, @bristolian, looks like it will be a late night tomorrow at the office tomorrow, at least it has air conditioning.

[Leanne_T]

Hi @Niftie 

Thanks for coming to the community and for checking the status checker for any reported problems. 

If you have registered for updates, the network team will update you when they have more information. 

I hope this is sorted soon and the exam goes well tomorrow 🙂

Leanne.