Tech support

[Jddy]

How about this from the uk no1

new visual contact method 

when you call from a mobile that works to tell them about a mobile that’s not working they tell you the mobile you are on is fine ?

no option to tell them you are calling about another number 

then to make it worse they send a text asking you to text them back if you can’t text

wow 

amazing design for a smart piece of software

congrats 

[Chris_B]

@Jddy   Why are you using a service that’s for the device that you are actually using at that time.    Why are you not speaking to customer services about the device that actually has the issue. 

[Jddy]

Cause it doesn’t give you that option 

the connection issue was on another phone of mine currently on hols with my daughter 

[Chris_B]

@Jddy   You need to call +44 7953 966 250.  Standard roaming rates apply to your location.