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Signal

Kmorris85
Investigator
Investigator

‎08-11-2023 08:19 AM

Hello, could you please tell me why I’ve had no signal/network for 2 days now? It happened in October for a week also as I know my local area network was being improved, but I thought all that was sorted as my signal came back. I’ve had no message from EE to say my network will be down, I live in vale of white horse county if that helps. 

Thank you 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎08-11-2023 08:23 AM

@Kmorris85  Have a look at THIS  and click the check status tab.    if there isn’t planed maintance and the network has gone down this cannot be reported you as it’s a mast fault. You could try using Wi-Fi calling

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎08-11-2023 09:09 AM

You can register upto 5 postcodes on the "My places" section of the status checker, and receive updates of outages in that area.